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freelancer.com 2026-04-23 🟡

🔹 [UI/UX] [Stack] [Format]
👤 Client: 🇴🇲 Muscat, Oman Member since 2015-07-06
💰 Price: $20 Average bid
🚩 Problem: Gather structured user information via WhatsApp Business chatbot for actionable insights.
📦 Existing: Not specified

Specifications:

[Target] Capture contact info, service inquiries, feedback, and maintenance requests from users.
[Method] Use Meta Cloud API or Twilio for stable integration with WhatsApp Business.
[UI/UX] Provide a menu of quick-reply options to guide user interaction.
[Stack] Implement validation checks for data entry (e.g., phone number formats).
[Format] Deliver structured data in an email, Google Sheet row, or WhatsApp template message format.
[Security] Ensure data privacy and secure transmission.

Workflow:

1. User initiates chat with bot via Business number.
2. Bot greets user and presents menu of quick-reply options.
3. Based on selection, bot asks relevant questions and validates inputs.
4. Upon completion, bot generates a summary template containing all user inputs.
5. Summary is automatically delivered to specified format (email, Google Sheet, or WhatsApp message).